
Title

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement,New
Delivery time: 8-12 business days (International)
This longawaited companion and update to H. James Harrington's bestselling Business Process Improvement is a handson implementation guide. It focuses on upgrading information distribution paths to optimize the many processes with which they come in contact. Filled with lists, charts, and appendices, this workbook tells how to document a company's processes, analyze current effectiveness, design new processes, use system enablers, and much more.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of the Business Process Improvement Workbook? A: The workbook focuses on providing a hands-on implementation guide for improving business processes, including documenting current processes, analyzing effectiveness, and designing new processes.
- Q: Who is the author of this workbook? A: The author of the Business Process Improvement Workbook is H. James Harrington, known for his expertise in business process improvement.
- Q: How many pages does the workbook contain? A: The workbook contains a total of 314 pages.
- Q: What is the binding type of the Business Process Improvement Workbook? A: The workbook is bound in hardcover, providing durability and a professional appearance.
- Q: Is the Business Process Improvement Workbook suitable for beginners? A: Yes, the workbook is designed to be user-friendly and serves as a practical guide for individuals at all levels of experience in business process improvement.
- Q: When was the Business Process Improvement Workbook published? A: The workbook was published on April 1, 1997.
- Q: What kind of content can I expect in the workbook? A: The workbook includes lists, charts, and appendices that guide users through documenting, analyzing, and designing business processes.
- Q: What edition of the workbook is available? A: The available edition of the Business Process Improvement Workbook is the first edition.
- Q: What condition is the workbook in? A: The workbook is listed as being in good condition.
- Q: Can this workbook help with optimizing business processes? A: Yes, the workbook provides strategies for optimizing information distribution paths and enhancing various business processes.