Title
Can You Hear Me?: How To Connect With People In A Virtual World,New
Delivery time: 8-12 business days (International)
A Washington Post BestsellerYour manual for remote and virtual work.Communicating virtually is cool, useful, and now even more ubiquitous and necessary than ever. But we're often reminded that the quality of human connection we experience in many forms of virtual communication is awful. We've all felt disconnected in a video conference, frustrated that we're not getting through on the phone, upset when our email is badly misinterpreted, or anxious that we're being misunderstood.How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual worldlack of feedback, lack of empathy, lack of control, lack of emotion, and lack of connection and commitmentand shows how to overcome them as we shift to working remotely more and more.Morgan argues that while virtual communication will never be as rich or intuitive as a facetoface meeting, recent research suggests that we need to learn is to consciously deliver a whole set of cues, both verbal and nonverbal, that we used to deliver unconsciously in the previrtual era. He guides us through this important process, providing rules for virtual feedback, an empathy assessment and virtual temperature check, tips for creating trust in a virtual context, and advice for specific digital channels such as email and text, the conference call, Skype, and more.Whether you're an entrepreneur, an independent professional, or a manager in an organization that has more than one office or customers who aren't nearby, Can You Hear Me? is your essential communications manual for twentyfirstcentury work.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of 'Can You Hear Me?: How to Connect with People in a Virtual World'? A: The book focuses on improving communication in virtual settings, addressing common issues such as lack of feedback, empathy, and connection, while providing practical solutions for effective remote communication.
- Q: Who is the author of this book? A: The author is Nick Morgan, a communication expert known for his insights into effective communication strategies.
- Q: How many pages does the book have? A: The book contains 288 pages.
- Q: What type of binding does this book have? A: This book is available in hardcover binding.
- Q: When was 'Can You Hear Me?' published? A: The book was published on October 30, 2018.
- Q: What are some of the key problems with virtual communication discussed in the book? A: Key problems highlighted include lack of feedback, empathy, control, emotion, and connection, along with strategies to overcome these challenges.
- Q: Is this book suitable for professionals working remotely? A: Yes, it is ideal for entrepreneurs, independent professionals, and managers who need to navigate communication in increasingly remote work environments.
- Q: What kind of tips does the book offer for virtual communication? A: The book provides rules for virtual feedback, empathy assessments, trust-building strategies, and advice for specific digital communication channels like email and video calls.
- Q: Can this book help improve my video conferencing skills? A: Yes, the book offers insights and strategies to enhance communication during video conferences, addressing common frustrations and misunderstandings.
- Q: What category does this book fall under? A: The book falls under the category of Communication & Social Skills.