Title
Car Guys Vs. Bean Counters: The Battle For The Soul Of American Business
Delivery time: 8-12 business days (International)
It'S Time To Stop The Dominance Of The Numbercrunchers, Living In Their Perfect, Predictable, Financiallyprojected World (Who Fail, Time And Again), And Give The Reins To The 'Product Guys'...Those With Vision And Passion For The Customers And Their Product Or Service.When Bob Lutz Got Into The Auto Business In The Early 1960S, Ceos Knew That If You Captured The Public'S Imagination With Innovative Car Design And Top Quality Craftsmanship, The Money Would Follow. The Car Guys Held Sway, And Gm Dominated With Bold, Creative Leadership And Iconic Brands Like Cadillac, Buick, Pontiac, Oldsmobile, Gmc, And Chevrolet.But Then Gm'S Leadership Began To Put Their Faith In Numbers And Spreadsheets. Determined To Eliminate The Waste And Personality Worship Of The Bygone Creative Leaders, And Maximize Profitability, Management Got Too Smart For Its Own Good. With The Bean Counters Firmly In Charge, Carmakers, And Much Of American Industry, Lost Their Singleminded Focus On Product Excellence And Their Competitive Advantage. Decline Soon Followed.In 2001, General Motors Hired Lutz Out Of Retirement With A Mandate To Save The Company By Making Great Cars Again. As Vice Chairman, He Launched A War Against The Pennypinching Numbercrunchers Who Ran The Company By The Bottom Line, And Reinstated A Focus On Creativity, Design, And Cars And Trucks That Would Satisfy Gm Customers.After Emerging From Bankruptcy In 2009, Gm Is Finally Back On Track Thanks In Part To Its Embrace Of Lutz'S Philosophy, With Acclaimed New Models Like The Chevrolet Volt, Cadillac Cts, Chevrolet Equinox, And Buick Lacrosse.Lutz'S Commonsense Lessons, Combined With A Generous Helping Of Fascinating Anecdotes, Will Inspire Readers In Any Industry. As He Writes:It Applies In Any Business. Shoe Makers Should Be Run By Shoe Guys, And Software Firms By Software Guys, And Supermarkets By Supermarket Guys. With The Advice And Support Of Their Bean Counters, Absolutely, But With The Final Word Going To Those Who Live And Breathe The Customer Experience. Passion And Drive For Excellence Will Win Over The Computerlike, Dispassionate, Analysis Driven Philosophy Every Time.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
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We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.