Title
Case Studies for Organizational Communication: Understanding Communication Processes,Used
Delivery time: 8-12 business days (International)
Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Featuring the exclusive, reallife case studies of top communication scholars, Case Studies for Organizational Communication: Understanding Communication Processes, Third Edition, employs a unique applied approach that allows students to use their knowledge of organizational communication to analyze typical organizational problems.Edited by Joann Keyton and Pamela ShockleyZalabak, the book includes a variety of openended cases that encourage lively classroom discussions. This format also provides instructors with greater flexibility in connecting case assignments to their primary text.Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. Two new sections'Organizations and Their Stakeholders' and 'Organizational Crisis'and twentyone new readings address a variety of issues, including organizational technology, teamwork and group processes, decisionmaking and problemsolving, and diversity.A flexible supplement covering a broad range of contexts and situations, Case Studies for Organizational Communication, Third Edition, is an essential resource for helping students devise successful communication strategies.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of 'Case Studies for Organizational Communication'? A: The book focuses on critical incidents in organizational communication, providing real-life case studies that allow students to analyze and develop effective strategies for resolution.
- Q: Who are the authors of this book? A: The book is edited by Joann Keyton and Pamela Shockley-Zalabak, both of whom are renowned scholars in the field of communication.
- Q: How many pages does this book contain? A: The book contains a total of 400 pages, offering comprehensive coverage of various organizational communication topics.
- Q: What edition is this book? A: This is the third edition of 'Case Studies for Organizational Communication', which has been updated with new content and resources.
- Q: What types of cases are included in the book? A: The book includes a variety of open-ended case studies that encourage classroom discussions and help students apply their knowledge to real-world organizational problems.
- Q: Is there an accompanying website for this book? A: Yes, there is an updated companion website that provides instructor resources and additional case studies from previous editions.
- Q: What new topics are covered in this edition? A: The third edition introduces new sections on 'Organizations and Their Stakeholders' and 'Organizational Crisis', along with twenty-one new readings on various relevant issues.
- Q: What is the binding type of this book? A: The book is available in a paperback binding, making it lightweight and easy to handle.
- Q: Is this book suitable for instructors? A: Yes, it provides instructors with flexibility in connecting case assignments to their primary texts, making it a valuable resource for teaching.
- Q: What is the condition of the book? A: The book is in new condition, ensuring that it is free from wear and tear and ready for use.