Title
Change Paradigms in the Setting of Knowledge Management Systems (Leiden University Management Research Series),Used
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Product Description Hauke Heier examines how technologyfacilitated knowledge management initiatives can establish supportive knowledgeintensive cultures. From the Back Cover Culture is widely acknowledged as a most prominent makeorbreak factor of knowledge management systems implementation projects. Behavioral and organizational change management are critical to achieve a good fit between human factors and technology. Hauke Heier examines how technologyfacilitated knowledge management initiatives can establish supportive knowledgeintensive cultures. Based on an explorative case study of a fouryear implementation and change management project in the electrical engineering and electronics industry, he investigates the explanatory power of two complementary change management frameworks in the new setting of knowledge management systems. Thus, this study contributes to the development of theory and managerial practice toward a culture changebased implementation framework. About the Author Dr. Hauke Heier works as a research associate at European Business School (OestrichWinkel), and acts as a visiting assistant professor of business administration and information management at Leiden University School of Management and Munich Business School.
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