Title
Changing the Conversation: The 17 Principles of Conflict Resolution,Used
Delivery time: 8-12 business days (International)
The seventeen key principles for transforming conflictin a beautiful package from the creator of The 48 Laws of PowerFrom Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, twocolor format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with reallife examples, spoton advice, and easytograsp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find longlasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a goto resource for resolving conflicts.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Related Products
You may also like
Frequently Asked Questions
- Q: What are the main principles discussed in 'Changing the Conversation'? A: The book covers seventeen key principles aimed at transforming conflict into opportunities for growth, providing practical advice and real-life examples.
- Q: Who is the author of 'Changing the Conversation'? A: The book is authored by Dana Caspersen, a conflict expert known for her insights into resolving disputes.
- Q: What is the publication date of 'Changing the Conversation'? A: The book was published on January 27, 2015.
- Q: What is the binding type of this book? A: 'Changing the Conversation' is available in paperback binding.
- Q: How many pages does 'Changing the Conversation' have? A: The book contains a total of 272 pages.
- Q: Is 'Changing the Conversation' suitable for beginners in conflict resolution? A: Yes, the book includes easy-to-grasp exercises and clear advice, making it suitable for both beginners and those with more experience.
- Q: Does 'Changing the Conversation' provide exercises or practical applications? A: Yes, it includes exercises that demonstrate transformative methods for resolving conflicts and creating constructive dialogue.
- Q: How does 'Changing the Conversation' compare to other conflict resolution books? A: It is often compared to 'Getting to Yes' for its practical approach to resolving conflicts through constructive dialogue.
- Q: What topics does 'Changing the Conversation' address? A: The book addresses topics such as breaking destructive patterns, fostering useful dialogue, and finding long-lasting solutions for conflicts.
- Q: Can 'Changing the Conversation' be used in professional settings? A: Absolutely, the principles and techniques discussed are applicable in both personal and professional contexts for effective conflict resolution.