Title
ChurnManagement im B2BKontext: Eine empirische Analyse unter besonderer Bercksichtung von hierarchischen Kundenstrukturen und ,Used
Delivery time: 8-12 business days (International)
Customer Churn bzw. Kundenabwanderung stellt in jngerer Zeit eine zunehmende Herausforderung fr Unternehmen dar. Selbst kundenorientierte Unternehmen stehen vor dem Problem, dass ihre End und Geschftskunden abwandern bzw. als abwanderungsgefhrdet anzusehen sind.Tim Tecklenburg untersucht, ob das Churn bzw. das Abwanderungsverhalten von Geschftskunden anhand eines Data MiningAnsatzes auf Basis von im Unternehmen vorhandenen Nutzungs und Transaktionsdaten erklrt werden kann. Es zeigt sich, dass das ChurnManagement im B2BKontext mit spezifischen Anforderungen verbunden ist. Insbesondere sollte die hierarchische Struktur aus Geschftskunden und Nutzerebene innerhalb des ChurnManagements im B2BKontext Bercksichtigung finden. Mit der Anwendung der neueren Methoden der Latent Class Regression und der Multilevel Latent Class Regression belegt der Autor die Bedeutung der simultanen Integration der unbeobachteten Heterogenitt im Kundenverhalten fr die Erklrung des ChurnVerhaltens von Geschftskunden.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.