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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
In This Lively Study, Rachel Sherman Goes Behind The Scenes In Two Urban Luxury Hotels To Give A Nuanced Picture Of The Workers Who Care For And Cater To Wealthy Guests By Providing Seemingly Unlimited Personal Attention. Drawing On Indepth Interviews And Extended Ethnographic Research In A Range Of Hotel Jobs, Including Concierge, Bellperson, And Housekeeper, Sherman Gives An Insightful Analysis Of What Exactly Luxury Service Consists Of, How Managers Organize Its Production, And How Workers And Guests Negotiate The Inequality Between Them. She Finds That Workers Employ A Variety Of Practices To Assert A Powerful Sense Of Self, Including Playing Games, Comparing Themselves To Other Workers And Guests, And Forming Meaningful And Reciprocal Relations With Guests. Through Their Contact With Hotel Staff, Guests Learn How To Behave In The Luxury Environment And Come To See Themselves As Deserving Of Luxury Consumption. These Practices, Sherman Argues, Help Make Class Inequality Seem Normal, Something To Be Taken For Granted. Throughout, Class Acts Sheds New Light On The Complex Relationship Between Class And Service Work, An Increasingly Relevant Topic In Light Of The Growing Economic Inequality In The United States That Underlies Luxury Consumption.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
