Title
Coaching In The Library: A Management Strategy For Achieving Excellence (Ala Editions),New
Delivery time: 8-12 business days (International)
The first of its kind, this readable, handson book will help you to see your library and the staff that runs it in a new, more strategic way. Experienced librarian and coach Ruth Metz outlines a focused and resultsoriented game plan for achieving performance excellence from all staff members, from top to bottom, through a coaching style of management. By viewing the people you work with as a team, you can transform the work environment and, ultimately, the services you are providing your customers. Through real world examples, coaching scenarios, and pathways to excellence that are specific to library work, you will learn how to: Be both a coach and a player the terminology and techniques; Recognize and utilize the abilities and talents of staff at all levels; Guide individuals toward a unified goal; Encourage innovation, flexibility, and problemsolving; Spotlight the bigwin opportunities; Complete with readerfriendly tables and annotated references, Coaching in the Library is for any library that wants to put the potential of all staff on the playing field in order to achieve peak performance.
By changing our most important processes and
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.