Title
Communicating in Groups and Teams: Strategic Interactions,Used
Delivery time: 8-12 business days (International)
Rooted in scholarly research from diverse disciplines, Communicating in Groups and Teams: Strategic Interactions explains group communication concepts through clear examples based on representative group interactions. Rather than pure expository text, the book features dialogue to demonstrate how group dynamics unfold.Early chapters describe the importance of groups and teams, and how communication is integral to these social forms. The book then describes and explains the core processes for which each group member is responsible, such as sharing information and managing conflict. The final chapter guides students through participating in, navigating, and facilitating group interactions. The book uses a wide range of group types such as student problemsolving groups, organizational work teams, health care teams, family groups, community groups, and sports teams to illustrate concepts and present skills grounded in research and theory.Each chapter includes a Theory Standout that closely examines the theoryresearch link, a message and meaning section that analyzes transcripts of authentic interactions, and skillbuilding exercises and activities that allow students to apply what they are learning. Successfully combining both academic and realworld understandings of communication, and featuring engaging content and examples, the book is ideal for communication courses, particularly those with business applications.Joann Keyton earned her Ph.D. in communication and business administration at The Ohio State University. Dr. Keyton is a professor of communication at North Carolina State University, where she teaches courses in research methods and in group and organizational communication. She is a founder of the Interdisciplinary Network for Group Research and editor of Small Group Research.Stephenson Beck holds a Ph.D. in communication from the University of Kansas, Lawrence and is an associate professor of communication at North Dakota State University. Dr. Beck has published articles in the Small Group Research, Group Dynamics, and Communication Studies.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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