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This oneofakind oral communication book will help readers develop communication skills that will ensure job success. Each chapter includes reallife stories, appealing visuals, and examples that add meaning and increase comprehension. Skillbased assignments and online learning activities appear in both the text and on the books website. Its learnbydoing approach helps readers understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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