Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence: Concepts, Practice, and Evidence,Used

Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence: Concepts, Practice, and Evidence,Used

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Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Second Edition is a thorough revision that features five all new chapters covering: communicating with patients with low literacy; health communications and quality care; health communications to enhance behavioral change; the internet and communications between patient and provider; altering systems of care and implications for health care communications. Features: Provides a psychosocial and physiologic contextual background for understanding sensual development and verbal and nonverbal expression. Teaches communication skills one at a time allowing for contiguous mastery over a set of therapeutic interventions. Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning. Is accompanied by online instructor resources including an instructors manual and PowerPoint lecture slides. New to the Second Edition: New chapter on Communicating with Patients with Low Literacy Four new chapters on expectations for health care communications, evidence for quality and behavioral change All chapters have been revised and updated Updated resources New tables Uptodate evidence Instructor's Resources Coming Soon: Instructor's Manual PowerPoint Lecture Slides Click here to access our transition guideand make changing your course materials from the first edition to the second edition as easy as possible!

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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