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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
El benchmarking es un proceso continuo y sistemtico para mejorar el desempeo organizacional de productos, servicios, procesos y/o procedimientos; a partir de las empresas que son reconocidas como lderes, con el propsito de aprender y adaptar a la cultura propia sus buenas prcticas. Este libro es una gua para la gestin de las buenas prcticas y su identificacin como posibles ventajas competitivas a travs del benchmarking. El modelo est basado en un proceso de cuatro etapas donde se conjugan el anlisis del entorno,las categoras de benchmarking y los procesos de valor, con la mejora continua y sistemtica de la gestin del desempeo. En su contenido se ofrece una revisin bibliogrfica sobre los principales autores que han abordado y estudiado la temtica, herramientas para la aplicaciones del modelo,a partir de una secuencia de premisas tericas y una estructura metodolgica que facilitan el anlisis, aprendizaje, adaptacin y comprensin de las buenas prcticas.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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