Concepcin de un modelo de benchmarking: La gestin de las buenas prcticas (Spanish Edition),Used

Concepcin de un modelo de benchmarking: La gestin de las buenas prcticas (Spanish Edition),Used

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El benchmarking es un proceso continuo y sistemtico para mejorar el desempeo organizacional de productos, servicios, procesos y/o procedimientos; a partir de las empresas que son reconocidas como lderes, con el propsito de aprender y adaptar a la cultura propia sus buenas prcticas. Este libro es una gua para la gestin de las buenas prcticas y su identificacin como posibles ventajas competitivas a travs del benchmarking. El modelo est basado en un proceso de cuatro etapas donde se conjugan el anlisis del entorno,las categoras de benchmarking y los procesos de valor, con la mejora continua y sistemtica de la gestin del desempeo. En su contenido se ofrece una revisin bibliogrfica sobre los principales autores que han abordado y estudiado la temtica, herramientas para la aplicaciones del modelo,a partir de una secuencia de premisas tericas y una estructura metodolgica que facilitan el anlisis, aprendizaje, adaptacin y comprensin de las buenas prcticas.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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