Conflict Survival Kit: Tools for Resolving Conflict at Work,Used

Conflict Survival Kit: Tools for Resolving Conflict at Work,Used

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SKU: SONG0132741059
Brand: Pearson
Condition: Used
$18.78
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Taking a frontline view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and onthejob guide presents strategies that can be used immediately in the workplace and provides handson practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

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