Title
Contemporary Selling: Building Relationships, Creating Value 4th edition,New
Delivery time: 8-12 business days (International)
Published in previous editions as Relationship Selling, the latest edition of Mark Johnston and Greg Marshalls Contemporary Selling: Building Relationships, Creating Value continues to set the standard for the most uptodate and studentfriendly selling textbook available anywhere today.The latest edition incorporates a new chapter on social media and technologyenabled selling, as well as a new chapter on selling globally. To support student engagement, the book also features:Expert Advice chapter openers showing how each chapters sales concepts are applied in the real worldInchapter Ethical Dilemmas that help students identify and handle effectively the numerous ethical issues that arise in sellingMinicases to help students understand and apply the principles they have learned in the classroomRoleplays at the end of each chapter enabling students to learn by doingSpecial appendices on selling math and developing a professional sales proposalVideo material available on the Companion Website, featuring new content with sales experts discussing best sales practices from a recent PBS special on selling produced by Chally Group Worldwide.Further resources for instructors and students are available at www.routledge.com/cw/johnston9780415523509 .
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.