Control SelfAssessment: A Guide to FacilitationBased Consulting,New

Control SelfAssessment: A Guide to FacilitationBased Consulting,New

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Control SelfAssessment is a powerful audit and consulting tool that can be organized to protect against Business Risks or used as the central tool in a Business Process Analysis. In this first comprehensive introduction to CSA methodology, Richard Tritter explains how to successfully use CSA sessions to get a realistic look at the machinery of your business with information known to its daytoday operational staff. He goes on to show you how to use this information to develop an action plan that will be enthusiastically put into practice. Control SelfAssessment is a must for any firm in which CEOs and staff share a common vision built on their collective wisdom.

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