Title
Conversational Intelligence: How Great Leaders Build Trust And Get Extraordinary Results,Used
Delivery time: 8-12 business days (International)
The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higherlevel intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Conversational Intelligence' by Judith Glaser? A: 'Conversational Intelligence' focuses on enhancing interpersonal communication and building trust through effective conversations. It emphasizes the importance of understanding how different types of conversations can impact our brains and relationships.
- Q: Who is the author of this book? A: The author of 'Conversational Intelligence' is Judith E. Glaser, who is known for her expertise in organizational development and leadership.
- Q: What can I expect to learn from this book? A: Readers can expect to learn how to engage in conversations that foster trust, integrity, and mutual success. The book provides tools and rituals to enhance conversational skills in various contexts.
- Q: Is this book suitable for all levels of an organization? A: Yes, 'Conversational Intelligence' is designed to be useful for individuals at all levels of an organization, offering insights that can be applied in both personal and professional conversations.
- Q: What is the publication date of 'Conversational Intelligence'? A: 'Conversational Intelligence' was published on April 28, 2016.
- Q: How many pages does the book have? A: The book contains 264 pages.
- Q: What type of binding does this book have? A: 'Conversational Intelligence' is available in a paperback binding.
- Q: What are some key concepts discussed in the book? A: Key concepts include the neuroscience of conversation, the distinction between lower and higher-level brain functions during discussions, and how to create conversations that promote trust and collaboration.
- Q: Can this book help improve my leadership skills? A: Yes, the insights and techniques provided in 'Conversational Intelligence' can significantly enhance leadership skills by helping leaders communicate more effectively and build stronger relationships.
- Q: Is there a specific edition of this book I should look for? A: The book is available in its first edition, which includes the foundational concepts and practices outlined by Judith Glaser.