Cost Recovery for Water and Sanitation Utility Companies in Zambia: An Analysis of the Factors Influencing Full Cost Recovery fo,Used

Cost Recovery for Water and Sanitation Utility Companies in Zambia: An Analysis of the Factors Influencing Full Cost Recovery fo,Used

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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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The Water Supply and Sanitation (WSS) Sector in Zambia is undergoing a reform process which emanated into the creation of Commercial Utility companies (CUs) to provide water supply and sewerage services to the urban and periurban areas. CUs were expected to meet the full costs of service provision through user charges. Over the years, CUs have depended on government subsidies and donor support for operational and investment funds. In addition, they have operated amidst gross inefficiencies. To date, none of the CUs has reached full cost recovery. The salient findings of study were that Commercial Utilities operate inefficiently as evident from the huge water loses, low coverage rates and low hours of supply. These inefficiencies in turn affected the quality of service, revenue collection and also erode tariff increases. As a result, none of the Commercial Utilities was able to attain full cost recovery. The conclusion of the study was that Commercial Utilities should focus on becoming more efficient as opposed to upwards tariff adjustments to enhance financial viability and sustainability. NWASCO should, therefore, foster efficiency gains in the Water supply and Sanitation Sector.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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