Title
Creating the CustomerDriven Library: Building on the Bookstore Model,New
Delivery time: 8-12 business days (International)
How can libraries make a difference in their communities when customers choose to hang out in the spacious, wellstocked new bookstore instead? With the goal of helping libraries market their services using lowcost or nocost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega bookstores.Bookstores have succeeded by focusing on the customer, and libraries need to take a page from this playbook. While keeping one eye on their missionto broaden library use and increase relevance while serving community needslibraries can improve customer service, looks, and functionality in ways that enhance its community mission. Use Creating the CustomerDriven Library to: Offer accessible, customerfriendly signs, catalogs, and interior spaces Identify the unique needs of your library's communitythen meet those needs Create a stepbystep, customized promotion plan that communicates with your market Find costeffective ways to connectfrom userfriendly web sites to promo brochures Show customers what the library has to offer and entice them to give it a tryLibraries remain vitally important to the organizations and communities they serve. Using these outreach and marketing strategies, Woodward shows libraries how to 'Become better than a bookstore,' even without a hefty budget.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.