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The book provides a datadriven approach to realworld crew resource management (CRM) applicable to commercial pilot performance. It addresses the shift to a systemsbased resilience thinking that aims to understand how worker performance provides a buffer against failure. This book will be the first to bring these ideas together.Taking a competencebased approach offers a more coherent, relevant approach to CRM. The book presents relevant, realworld examples of the concepts and outlines a change in thinking around pilot performance and data interpretation that is overdue.Airlines, pilots and aviation industry professionals will benefit from the insights into organisational design and alternative approaches to training.FEATURESApproaches CRM from a competencebased perspectiveUses a systems model to bring coherence to CRMIncludes a chapter on using blended learning and virtual reality to deliver CRMFeatures research on work/life balance, morale, pilot fatigue and link to errorOperationalises resilience engineering in a crew context
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birth defects, or other reproductive harm.
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