Crisis Communication: Theory and Practice,Used

Crisis Communication: Theory and Practice,Used

SKU: SONG0765620510 In Stock
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Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve longterm positive effects. Ineffective communication during times of crisis can indelibly stain an organizations reputation in the eyes of both the public and the members of the organization.The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by:Providing a theoretical framework for understanding crisis communicationExamining the recommendations of academics and practitionersReviewing cases that required efficient communication during crisesDescribing the steps and stages for crisis communication planningCrisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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