Title
Crisis Communication,Used
Delivery time: 8-12 business days (International)
Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve longterm positive effects. Ineffective communication during times of crisis can indelibly stain an organizations reputation in the eyes of both the public and the members of the organization.The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by:Providing a theoretical framework for understanding crisis communicationExamining the recommendations of academics and practitionersReviewing cases that required efficient communication during crisesDescribing the steps and stages for crisis communication planningCrisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of the book 'Crisis Communication'? A: The book 'Crisis Communication' focuses on effective communication strategies that organizations must employ during crises to maintain their reputation and achieve long-term positive outcomes.
- Q: Who is the author of 'Crisis Communication'? A: The author of 'Crisis Communication' is Alan Jay Zaremba.
- Q: What topics are covered in 'Crisis Communication'? A: The book covers a range of topics including theoretical frameworks for crisis communication, case studies, recommendations from experts, and practical steps for crisis communication planning.
- Q: Is 'Crisis Communication' suitable for students? A: Yes, 'Crisis Communication' is designed for students, providing them with both theoretical knowledge and practical skills necessary for effective crisis management.
- Q: What is the condition of the book being sold? A: 'Crisis Communication' is listed as a New book, ensuring that it is in excellent condition for readers.
- Q: What is the page count of 'Crisis Communication'? A: 'Crisis Communication' has a total of 256 pages.
- Q: When was 'Crisis Communication' published? A: 'Crisis Communication' was published on March 15, 2010.
- Q: What type of binding does 'Crisis Communication' have? A: 'Crisis Communication' is available in a paperback binding.
- Q: What edition of 'Crisis Communication' is available? A: The available edition of 'Crisis Communication' is the first edition.
- Q: Can 'Crisis Communication' help with understanding internal communication during crises? A: Yes, the book examines both internal and external communication strategies, helping readers understand how to communicate effectively within organizations during crises.