
Title

CRM Application in Financial Sector: Assessment of Customer Relationship Management Application in Financial Sector, A Case of C,Used
Delivery time: 8-12 business days (International)
Today marketing is not just developing, delivering and selling, it is moving towards developing and maintaining long term relationships with customers. The purpose of this study has been to analyze the existing application of Customer Relationship Management in CBE Mekelle branch. The main research methodology adopted was a case study. This research involved collected data from 132 customers and 44 employees of CBE to understand the CRM of the bank.The study result indicates that the customers are satisfied in most of the services provided by the bank, even though, the bank does not satisfy its customers in all the indicators used in this study. From the study's analytical result, the modernization of the bank and its position to adopt new technology is encouraging, though the bank has many problems in relation to information technology and communication. As per the respondent suggestion the CBE should launch new services as per the demand of the customers. Because about 59.% the respondents need to get new service from the bank other than the existing services.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.