Title
Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition ( Paperb,New
Delivery time: 8-12 business days (International)
In This Updated Second Edition (First Edition Titled 'Crucial Confrontations'), You'Ll Learn How To Hold Anyone Accountable, Master Performance Discussions, And Get Results.Behind The Problems That Routinely Plague Our Organizations And Families, You'Ll Find Individuals Who Are Either Unwilling Or Unable To Deal With Broken Promises. Colleagues Break A Rule, Coworkers Miss A Deadline, Friends Fail To Live Up To Commitments (Or Just Plain Behave Badly), And Nobody Says A Word. Nobody Holds Anyone Accountable. With Repeated Infractions, Individuals Become Increasingly Upset Until They Finally Do Speak Their Minds, But They Do So Poorlyoften Creating Whole New Sets Of Problems.Research Proves That Mishandled Disappointments Aren'T Just Morale Killers, They'Re Institution Killersdiminishing Organizational Performance By 20 To 50 Percent And Accounting For Up To 90 Percent Of All Divorces.Everyone Knows How To Run For Cover, Or, If Sufficiently Provoked, Step Up To Problems In A Way That Causes A Real Ruckus. Crucial Accountability Teaches You How To Deal With Violated Expectations In A Way That Solves The Problem At Hand Without Harming The Relationshipand, In Fact, Even Strengthens It.Broken Promises, Missed Deadlines, Poor Behaviorthey Don'T Just Make Others' Lives Miserable; They Can Sap Up To 50 Percent Of Organizational Performance And Account For The Vast Majority Of Divorces. Crucial Accountability Offers The Tools For Improving Relationships In The Workplace And In Life And For Resolving All These Problemspermanently.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.