Title
Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition,New
Delivery time: 8-12 business days (International)
The New York Times and Washington Post bestseller that changed the way millions communicate[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. This book deserves to take its place as one of the key thought leadership contributions of our time. From the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective PeopleThe quality of your life comes out of the quality of your dialogues and conversations. Heres how to instantly uplift your crucial conversations. Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the SoulThe first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for highstakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of 'Crucial Conversations'? A: 'Crucial Conversations' focuses on providing tools for effective communication in high-stakes situations, helping individuals navigate difficult conversations that can significantly impact their relationships and outcomes.
- Q: Who is the author of 'Crucial Conversations'? A: The book is authored by Joseph Grenny, who is known for his expertise in communication and organizational behavior.
- Q: What edition of 'Crucial Conversations' is available? A: The available edition is the second edition, published on August 1, 2013, and it is an abridged version.
- Q: Is 'Crucial Conversations' suitable for all readers? A: 'Crucial Conversations' is suitable for a wide range of readers, including professionals, educators, and anyone looking to improve their communication skills, especially in challenging discussions.
- Q: What are some key features of the book? A: The book provides strategies for preparing for high-stakes conversations, transforming anger into dialogue, and creating a safe environment for open discussions.
- Q: Does this book include practical exercises? A: Yes, 'Crucial Conversations' includes practical tools and techniques that readers can apply to real-life situations to enhance their communication skills.
- Q: What format is 'Crucial Conversations' available in? A: This book is available in audio CD format, making it convenient for those who prefer to listen rather than read.
- Q: Can 'Crucial Conversations' help in professional settings? A: Absolutely, the insights and strategies in 'Crucial Conversations' are particularly beneficial in professional environments where effective communication is crucial for success.
- Q: Is there a specific audience that would benefit most from this book? A: While anyone can benefit from the book, it is especially useful for leaders, managers, and individuals in roles that require frequent conflict resolution and negotiation.
- Q: What is the length of 'Crucial Conversations' in terms of content? A: The book comprises a significant amount of content, but the specific page count is not provided, as it is an audio CD edition.