Title
Cultural Competence for Public Managers: Managing Diversity in Today' s World,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 3–5 business days
- Estimated Delivery: 6–10 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Our increasingly globalized society demands a higher level of sophistication when working crossculturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation and successful examples for developing cultural competence, including competencies for international collaborations.The authors clearly define terms and provide their own cultural competence model that will add significantly to the current field. They describe the rapidly changing worldwide demographics that are bringing new cultures into many countries and societies. They also examine the issues that culturally diverse landscapes create in the United States, Asia, Europe, Africa, and Latin America, highlighting the differences between assimilationist and the multicultural viewpoints. Drawing on a wide range of examples from universities; local, state, and federal governments; health care service providers; and nonprofit organizations, the book illustrates management practices that are then extended into the relevant cultural context. It also includes examples of cultural missteps and cultural competencies that have worked in practice.Written in an accessible format and style, the book provides practical and useful standards and performance measures, proven coaching and mentoring guides, as well as templates, checklists, exercises, and guidelines. It includes downloadable resources with coaching guides, checklists. Organized thematically, the book defines the scope of cultural competencies, highlights best practices, and describes variations in responsibility for administering cultural competence for executives, managers, supervisors, and employees.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the page count of this book? A: This book contains four hundred fourteen pages. It provides comprehensive insights into cultural competence for public managers.
- Q: What type of binding does this book have? A: This book is bound in hardcover. This sturdy binding is ideal for frequent use and longevity.
- Q: Who is the author of this book? A: The author of this book is Espiridion Borrego. His expertise contributes to the book's credibility in cultural management.
- Q: What themes does this book cover? A: This book covers themes of cultural competence and diversity management. It addresses challenges in various global contexts.
- Q: What is the recommended audience for this book? A: This book is recommended for public managers and leaders. It is also suitable for students in education and reference fields.
- Q: What practical resources are included in the book? A: The book includes templates, checklists, and exercises. These resources aid in implementing cultural competence strategies.
- Q: How can I best use the insights from this book? A: You can use the insights by applying the cultural competence model in your organization. It offers guidance on effective management practices.
- Q: Is this book suitable for beginners in cultural competence? A: Yes, this book is suitable for beginners. It provides a clear foundation and practical examples that are easy to understand.
- Q: Can this book be useful for nonprofit organizations? A: Yes, nonprofit organizations can benefit from this book. It addresses cultural competence relevant to diverse sectors, including nonprofits.
- Q: How should this book be stored to ensure its longevity? A: This book should be stored upright in a dry place. Avoid exposure to direct sunlight to prevent cover fading.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you can contact customer support for a replacement. Ensure to keep the packaging for return processes.
- Q: Does this book include real-life examples? A: Yes, the book includes real-life examples from various organizations. These examples illustrate successful cultural competence practices.
- Q: Is there a digital version available for this book? A: Yes, there may be a digital version available. Check with the publisher for ebook formats or downloadable resources.
- Q: Are there any exercises in the book for practical application? A: Yes, the book includes exercises for practical application. These are designed to help readers implement strategies effectively.
- Q: What type of audience will find this book most beneficial? A: Public managers and executives will find this book most beneficial. It addresses leadership in cultural competence.
- Q: Can this book help in understanding multicultural viewpoints? A: Yes, this book helps in understanding multicultural viewpoints. It contrasts assimilationist and multicultural perspectives effectively.