Title
Cultural Competence for Public Managers: Managing Diversity in Today' s World,Used
Delivery time: 8-12 business days (International)
Our increasingly globalized society demands a higher level of sophistication when working crossculturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation and successful examples for developing cultural competence, including competencies for international collaborations.The authors clearly define terms and provide their own cultural competence model that will add significantly to the current field. They describe the rapidly changing worldwide demographics that are bringing new cultures into many countries and societies. They also examine the issues that culturally diverse landscapes create in the United States, Asia, Europe, Africa, and Latin America, highlighting the differences between assimilationist and the multicultural viewpoints. Drawing on a wide range of examples from universities; local, state, and federal governments; health care service providers; and nonprofit organizations, the book illustrates management practices that are then extended into the relevant cultural context. It also includes examples of cultural missteps and cultural competencies that have worked in practice.Written in an accessible format and style, the book provides practical and useful standards and performance measures, proven coaching and mentoring guides, as well as templates, checklists, exercises, and guidelines. It includes downloadable resources with coaching guides, checklists. Organized thematically, the book defines the scope of cultural competencies, highlights best practices, and describes variations in responsibility for administering cultural competence for executives, managers, supervisors, and employees.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Cultural Competence for Public Managers'? A: The book focuses on developing cultural competence among public managers to effectively work in a diverse and globalized society, providing guidelines and models for leadership in cultural competence.
- Q: Who are the authors of this book? A: The book is authored by Espiridion Borrego.
- Q: What topics are covered in this book? A: It covers topics such as cultural competence models, demographic changes, management practices in diverse settings, and issues related to multiculturalism in various regions.
- Q: Is this book suitable for beginners in cultural competence? A: Yes, the book is written in an accessible format, making it suitable for beginners and professionals looking to enhance their understanding of cultural competence.
- Q: How many pages does the book have? A: The book contains 414 pages.
- Q: What is the binding type of this book? A: The book is available in hardcover binding.
- Q: When was 'Cultural Competence for Public Managers' published? A: The book was published on August 17, 2011.
- Q: Does the book provide practical resources for readers? A: Yes, it includes practical standards, performance measures, coaching guides, checklists, exercises, and downloadable resources.
- Q: What condition is the book in? A: The book is listed as 'New'.
- Q: In which category is this book listed? A: It is categorized under Education & Reference.