Title
Customer Centered Selling: Sales Techniques For A New World Economy,New
Delivery time: 8-12 business days (International)
This Revised Edition Of Robert Jolless Classic Book On Sales Technique Features Brand New Material Throughout, Including Illustrations, Teaching Aids, Coaching Techniques, And True Implementation Strategies!When You Have A Process, You Have A Way Of Measuring What You Are Doing. When You Can Measure Ityou Can Fix It!Customer Centered Selling Teaches The Secrets Of The Worldfamous Xerox Sales Training By Reversing The Conventional Selling Practices Of Searching For Customer Needs, Pitching Product, And Adopting An Ordertaking Mentality. Jolles Provides A Systematic, Repeatable, Predictable Approach That Teaches How To Anticipate And Influence Behavior By Studying And Understanding The Clients 'Decision Cycle' And Critical 'Decision Points.' Through The Use Of Case Studies, Interactive Activities, And Job Aids, Anyonefrom A Seasoned Sales Professional To A Manager Or Parentcan Not Only Learn The Power To Influence Behavior, But Can Implement These Ideas As Well. Put To Good Use By Toyota, Disney, Nasa, Nortel, General Electric, A Dozen Universities, And More Than Fifty Financial Institutions, Customer Centered Selling Provides A Stepbystep, Consultative Process That Inspires As It Teaches.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.