Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How To Make Customers Love You, Keep Them Coming Back And Tel,Used
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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How To Make Customers Love You, Keep Them Coming Back And Tel,Used
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Nationally Syndicated Columnist And Sales Trainer, Jeffrey Gitomer Shows You How To Convert Satisfied Customers Into Loyal Customers.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does this book have? A: This book has two hundred eighty-eight pages. It provides in-depth insights on customer loyalty and satisfaction.
- Q: What are the dimensions of this book? A: The book measures six and a half inches in length, one point fourteen inches in width, and nine point forty-nine inches in height. These dimensions make it easy to handle and read.
- Q: What type of binding does this book have? A: This book is bound in hardcover. Hardcover bindings are known for their durability and ability to withstand frequent use.
- Q: Who is the author of this book? A: The author is Jeffrey Gitomer, a nationally syndicated columnist and sales trainer. He specializes in sales strategies and customer loyalty.
- Q: What is the main theme of this book? A: The main theme is converting satisfied customers into loyal customers. It emphasizes the importance of customer loyalty for business success.
- Q: Is this book suitable for beginners in business? A: Yes, this book is suitable for beginners. It offers practical advice that can benefit anyone looking to improve customer relationships.
- Q: What strategies does this book suggest for enhancing customer loyalty? A: The book suggests strategies such as building strong relationships and consistently delivering value. Gitomer emphasizes the importance of customer engagement.
- Q: Is this book appropriate for professional development? A: Yes, this book is appropriate for professional development. It provides valuable insights for anyone in sales or customer service.
- Q: How can I apply the concepts from this book in my business? A: You can apply the concepts by implementing customer feedback systems and loyalty programs. Gitomer provides actionable steps throughout the book.
- Q: What is the recommended age for readers of this book? A: This book is recommended for adults and professionals. Its content is geared toward individuals interested in business and customer service.
- Q: Can I give this book as a gift? A: Yes, this book makes an excellent gift for anyone in business or sales. It's a thoughtful choice for those looking to improve their customer relations.
- Q: What if I receive a damaged copy of this book? A: If you receive a damaged copy, you should contact the seller for a return or exchange. Most sellers have policies in place for damaged items.
- Q: Does this book come with a warranty? A: No, this book does not come with a warranty. Books typically do not have warranties, but satisfaction guarantees may be offered by sellers.
- Q: How should I store this book to keep it in good condition? A: Store this book upright on a shelf or in a bookcase. Keeping it away from direct sunlight helps prevent damage to the cover and pages.
- Q: Is there a digital version of this book available? A: Yes, a digital version may be available. Check online retailers for eBook options if you prefer reading on a device.
- Q: What makes this book different from other business books? A: This book focuses specifically on customer loyalty, unlike many others that cover broader business topics. Gitomer's unique insights set it apart.