Title
Customer Service: Career Success Through Customer Loyalty
Delivery time: 8-12 business days (International)
Customer Service: Career Success Through Customer Loyalty, 6E Provides A Systematic Process For Building Service Skills That All Business People Need. Presented In A Friendly, Conversational Manner, The Text Is Filled With Examples That Demonstrate The Link Between Service Skills And Career Achievement. This Edition Features More On Social Networking, Trustability, And Customer Service Trends. Information Is Also Included On Internal Customers, Emerging Technologies, And Stressreducing Techniques. Throughout The Text, There Is An Emphasis On Transforming Good Service Intentions Into A Workable Plan That Yields Loyalty And Success.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of 'Customer Service: Career Success Through Customer Loyalty'? A: The book focuses on developing essential customer service skills that contribute to career success and loyalty. It presents a systematic process for building these skills, emphasizing their impact on career achievement.
- Q: Who is the author of this book? A: The author of 'Customer Service: Career Success Through Customer Loyalty' is Paul Timm.
- Q: What edition of the book is available? A: The available edition of the book is the 6th edition.
- Q: What is the page count of this book? A: The book contains a total of 240 pages.
- Q: What type of binding does this book have? A: This book is available in paperback binding.
- Q: When was this book published? A: The book was published on April 5, 2013.
- Q: What topics are covered in the book? A: The book covers topics such as social networking, trustability, customer service trends, internal customers, emerging technologies, and stress-reducing techniques.
- Q: Is this book suitable for someone new to customer service? A: Yes, the book is presented in a friendly, conversational manner, making it suitable for both beginners and experienced professionals.
- Q: Does the book provide practical strategies for improving customer service? A: Yes, it includes practical examples and a focus on transforming good service intentions into actionable plans that yield loyalty and success.
- Q: What category does this book belong to? A: The book falls under the category of Customer Relations.