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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
If you're working in customer service, this book is a fantastic resource. It covers how to build customer loyalty in a straightforward way. I implemented a few strategies already and noticed an immediate improvement.
A
Aisha Patel
A must-have for customer service professionals
If you're working in customer service, this book is a fantastic resource. It covers how to build customer loyalty in a straightforward way. I implemented a few strategies already and noticed an immediate improvement.
A
Aisha Patel
A must-have for customer service professionals
If you're working in customer service, this book is a fantastic resource. It covers how to build customer loyalty in a straightforward way. I implemented a few strategies already and noticed an immediate improvement.
M
Maria Gonzalez
Great insights for anyone in service
This book really opened my eyes to the importance of customer loyalty in a service career. The strategies shared are practical and I found them easy to implement in my daily work. Highly recommend it to anyone starting out in customer service!
M
Maria Gonzalez
Great insights for anyone in service
This book really opened my eyes to the importance of customer loyalty in a service career. The strategies shared are practical and I found them easy to implement in my daily work. Highly recommend it to anyone starting out in customer service!
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
