Title
Customercentric Selling-new
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
From The Bestselling Author Of Solution Sellingthe Program That Is Revolutionizing Highend Selling, By Showing Companies How To 'Clone' Their Top Sales Performersceos Would Pay Anything To Replicate Their Best Salespeople; Customercentric Sellingtmexplains Instead How To Replicate Their Skills. It Details A Repeatable, Scalable, And Transferable Sales Process That Formats The Questions That Superior Salespeople Ask, And Then Uses The Results To Influence And Enhance The Words And Behaviors Of Their Colleagues.Customercentric Sellingtmshows Salespersons How To Differentiate Themselves And Their Offerings By Appealing To Customer Needs, Steering Away From Making Oneway Presentations And Toward Having Meaningful And Goaloriented Conversations. Currently Offered In Workshops And Seminars Around The World, Its Program Provides Stepbystep Directions To Help Sales Professionals: Transform Sales Calls Into Interactive Conversations Position Their Offerings In Relation To Buyer Needs Facilitate A More Consistent Customer Experience Achieve Shorter Sales Cycles Integrate Sales And Marketing Into A Cooperative, Crossfunctional Teamcustomercentric Sellingtmdetails A Trademarked Sales Process That Incorporates Dozens Of Elements, Skills, And Sequences Into A Coherent And Proven Methodology. By Teaching A Specific Yet Innovative Model For Selling Big Ticket, Oftenintangible Products And Services, It Shows Sales Professionals And Executives How To Make The Sellerbuyer Relationship Far Less Adversarial, And Take Selling To A Higher Level.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages are in CustomerCentric Selling? A: The book has three hundred four pages. This extensive content covers various sales methodologies and strategies to enhance sales performance.
- Q: What are the dimensions of CustomerCentric Selling? A: The book measures seven and a half inches in length, one inch in width, and nine and a quarter inches in height. These dimensions make it a compact read for easy handling.
- Q: What type of binding does CustomerCentric Selling have? A: CustomerCentric Selling is bound in hardcover. This durable binding ensures longevity and protection for the book's content.
- Q: Who is the author of CustomerCentric Selling? A: The author is Michael T. Bosworth. He is known for his expertise in sales training and has authored several influential books in the field.
- Q: What is the main focus of CustomerCentric Selling? A: This book focuses on transforming traditional sales approaches into customer-oriented conversations. It emphasizes understanding customer needs over one-way presentations.
- Q: Is CustomerCentric Selling suitable for beginners? A: Yes, the book is suitable for beginners. It provides foundational sales techniques that can be easily understood and applied by those new to sales.
- Q: How can I apply the concepts from CustomerCentric Selling? A: You can apply the concepts by practicing the interactive sales techniques outlined in the book. Engage in meaningful conversations with customers to understand their needs better.
- Q: Is there a specific audience for CustomerCentric Selling? A: Yes, the book targets sales professionals and executives. It is particularly beneficial for those involved in high-end selling of products and services.
- Q: What safety precautions should I take while reading this book? A: There are no specific safety precautions needed for reading this book. However, ensure your reading area is comfortable and well-lit for an enjoyable experience.
- Q: How should I store CustomerCentric Selling? A: Store the book in a cool, dry place away from direct sunlight. This helps to maintain the integrity of the hardcover and the printed pages.
- Q: What if my copy of CustomerCentric Selling arrives damaged? A: If your copy arrives damaged, you should contact the seller for a return or exchange. Most retailers have policies in place for damaged items.
- Q: Can I return CustomerCentric Selling if I don't like it? A: Yes, you can return the book if it does not meet your expectations. Check the seller's return policy for specific conditions and time frames.
- Q: Does CustomerCentric Selling provide a step-by-step sales process? A: Yes, the book details a repeatable and scalable sales process. This method incorporates various elements and skills to enhance selling efficiency.
- Q: How does CustomerCentric Selling differ from traditional sales methods? A: CustomerCentric Selling differs by focusing on customer needs instead of pushing products. It encourages interactive conversations rather than one-way presentations.
- Q: Will CustomerCentric Selling help me shorten my sales cycles? A: Yes, the strategies in this book are designed to achieve shorter sales cycles. By understanding customer needs, you can streamline the selling process.