Title
Das Stufenschema fr effektive Kommunikation in der Arztpraxis: Den Praxisalltag leichter meistern (German Edition),Used
Delivery time: 8-12 business days (International)
Das Stufenschema fr effektive Kommunikation in der Arztpraxis ist eine Essenz aus ber 500 Praxistrainings und Vortrgen seit 1995. Darber hinaus flieen Erfahrungen und Beobachtungen aus der langjhrigen Arbeit als Pharmareferent ein. Die Ziele: 1. Das Schema gibt dem gesamten Praxisteam Orientierung und bietet ein tragfhiges Gerst fr mehr Souvernitt im Umgang mit Patienten, insbesondere mit schwierigen Patienten. 2. Durch mehr Souvernitt im Patientenkontakt entsteht mehr Gelassenheit und damit persnliche Zufriedenheit, weil mit effektiver Kommunikation viel wertvolle Zeit gespart und das Nervenkostm geschont werden kann. 3. Eine Praxiskultur schaffen, wo sich Patienten in hohem Mae wohlfhlen und gerne wiederkommen und wo die Praxisassistentinnen gerne und engagiert arbeiten. Die Inhalte: Non und paraverbale Kommunikation Die Rolle der inneren Einstellung Kritik und Vorwrfe souvern abwehren Souverne Formulierungen fr Anmeldung und Telefon Feedbackfragen Nutzenorientierte Kommunikation Souverner Umgang mit rgersituationen Ausstieg aus sinnlosen Diskussionen Souverner Umgang mit aggressiven und unverschmten Patienten Das finale Gesprch Dieses Kompaktbuch ist die Basis der Trainings von Dietmar Karweina fr MFA und rzte.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.