Title
Dealing With Difficult People: How To Deal With Nasty Customers, Demanding Bosses And Annoying Coworkers,New
Delivery time: 8-12 business days (International)
Proven Strategies For Handling Stressful Situations Calmly And Professionally.Difficult People Are The Ones Who: Make Us Lose Our Coolforce Us To Do Things We Don'T Want To Doprevent Us From Doing What We Want Or Need To Douse Coercion Or Manipulation To Get Their Waymake Us Feel Guilty If We Don'T 'Go Along'Make Us Feel Anxious, Upset, Frustrated, Depressed, Jealous, Inferior Or Defeatedmake Us Do Their Share Of The Work.A Difficult Person, In Short, Is Someone Who Creates Difficulties For Others.Dealing With Difficult People Is The Revised And Updated Edition Of The International Best Seller, Updated To Reflect Recent Changes In The Workplace And Designed To Benefit Anyone Who Has Ever Had To Deal With Angry, Rude, Impatient Or Aggressive People.Roberta Cava Draws On Years Of Human Resources Experience As She: Explores The Root Causes Of Communication Problems Reviews Specific Situations, Such As Workplace Bullying Explains The Reasons Behind Common Personality Conflicts Provides Suggestions For Alleviating Problems Suggests Ways To Improve People Skills.Dealing With Difficult People Offers Proven Techniques For Working Better With Others, Reducing Stress And Anxiety, And Increasing Confidence And Enthusiasm In All Professional Relationships.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.