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DeEscalate: How to Calm an Angry Person in 90 Seconds or Less
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Written by awardwinning author, highly experienced mediator, and cofounder of the Prison of Peace project, Douglas E. Noll, DeEscalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven processto empower you to successfully and efficiently deescalate an angry person or volatile situation in 90 seconds or lessand how to apply this skill in all areas of life.We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. DeEscalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.The quick and effective techniques detailed in DeEscalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easytounderstand steps, DeEscalate walks you through reallife examples and scenariobased conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to coexist and corespect others in an increasingly hostile world.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.