Demonstrating Results: Using Outcome Measurement in Your Library (Pla Results),New

Demonstrating Results: Using Outcome Measurement in Your Library (Pla Results),New

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I became a librarian because of my interest in how reading affects people, how it can lead to insights and help people transform their liveslibrary services and materials help them in their efforts to change and grow. Outcome measurement can assess how well libraries do that.Rhea Joyce Rubin from the PrefaceLibrary services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support.According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLAsponsored Results Series uses familiar task breakdowns along with key terms in a stepbystep, serviceoriented format so that readers can master the outcome measurement process as they: Enhance library programs using evaluation techniques Use and customize the 14 stepbystep workforms to address unique needs Gather and interpret statistically accurate data to demonstrate outcomes Measure, evaluate, and present outcomes to attract fundingApplying these concepts in examples and in two running case studies, an Internet class for seniors, and a teen mothertutoring program brings the model to life. The 'Toolkit' includes tips on creating evaluations, coding data, and selecting a sample.By assessing the impact of services in users' lives, public library directors and program managers demonstrate to funding bodies their accountability and the effectiveness of programs, thus positioning their libraries to secure maximum funding.

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