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Design Thinking for Training and Development: Creating Learning Journeys That Get Results,Used
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Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a onetime event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.Design Thinking for Training and Development offers a primer on design thinking, a humancentered process and problemsolving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this howto guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buyin from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.Two indepth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner? thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs.With its handson, useittoday approach, this book will get you started on your own journey to applying design thinking.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the main focus of 'Design Thinking for Training and Development'? A: The book emphasizes the importance of incorporating design thinking into training and development initiatives to enhance learning experiences and ensure that learning is retained for improved performance.
- Q: Who are the authors of this book? A: The book is authored by Sharon Boller and Laura Fletcher, who share their insights on applying design thinking in training and development.
- Q: What methodologies does the book cover? A: The book provides a primer on design thinking, including a human-centered approach to problem-solving that integrates user involvement in the design process.
- Q: Does the book include practical tools for implementation? A: Yes, it features job aids and tools such as strategy blueprints, empathy maps, and experience maps to help professionals apply design thinking in their projects.
- Q: What are some key steps outlined in the design thinking process? A: The key steps include getting perspective, refining the problem, ideating and prototyping, iterating through development and testing, and implementing the final design.
- Q: Is this book suitable for beginners in design thinking? A: Yes, 'Design Thinking for Training and Development' serves as a practical guide for both beginners and experienced professionals looking to apply design thinking in their work.
- Q: How many pages does the book have? A: The book contains 274 pages, providing comprehensive insights into design thinking for training and development.
- Q: When was this book published? A: The book was published on June 9, 2020.
- Q: What type of binding does the book have? A: The book is available in paperback binding.
- Q: Can this book help in improving learner engagement? A: Yes, by focusing on the learner experience and addressing their needs, the book provides strategies to improve engagement in training programs.