
Title

Designing and Developing Electronic Performance Support Systems,Used
Delivery time: 8-12 business days (International)
Designing and Developing Electronic Support Systems describes the EPSS concept, and provides a systematic process for creating these systems.An EPSS is a software context that integrates the support needed to performa job task information, software and expert advice with the actual job task or tasks. EPSSs provide this support at the appropriate time and in the most appropriate format. As corporations cut their training budgets and realize the relevance of on the job support, there is growing acceptance of EPSS as an alternative to classroombased training. ED4 (EPSS Define, Design, Develop and Deliver), a systematic approach to creating EPSS, is based on instructional systems methodology, and was used at Digital Equipment Corporation to create an EPSS 'workbench' for training consultants. This book describes ED4 and the process that the instructional designers and software engineers used to create the Learning Services Workbench. Interviews with EPSS designers and developers at Digital Equipment Corporation showed that EPSSs created using a systematic approach resulted in a creative, robust and jobrelevant software product.
By changing our most important processes and
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.