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Difficult Conversations: How To Discuss What Matters Most,Used
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The 10Thanniversary Edition Of The New York Times Business Bestsellernow Updated With 'Answers To Ten Questions People Ask'We Attempt Or Avoid Difficult Conversations Every Daywhether Dealing With An Underperforming Employee, Disagreeing With A Spouse, Or Negotiating With A Client. From The Harvard Negotiation Project, The Organization That Brought You Getting To Yes, Difficult Conversations Provides A Stepbystep Approach To Having Those Tough Conversations With Less Stress And More Success. You'Ll Learn How To: Decipher The Underlying Structure Of Every Difficult Conversation Start A Conversation Without Defensiveness Listen For The Meaning Of What Is Not Said Stay Balanced In The Face Of Attacks And Accusations Move From Emotion To Productive Problem Solving
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does the book have? A: The book has three hundred fifty-two pages. It's a substantial read that provides in-depth insights into handling difficult conversations.
- Q: What is the binding type of the book? A: The book is a paperback edition. This makes it lightweight and easy to carry around for on-the-go reading.
- Q: What are the dimensions of the book? A: The dimensions are five point twelve inches in length, zero point six inches in width, and seven point eight inches in height. This size is convenient for fitting in most bags.
- Q: What topics does the book cover? A: The book addresses interpersonal communication and conflict resolution. It guides readers on how to navigate tough discussions effectively.
- Q: Who is the author of this book? A: The author is Douglas Stone. He is well-known for his expertise in negotiation and communication.
- Q: What age group is this book suitable for? A: The book is suitable for adults and young adults. It addresses complex interpersonal issues that require a mature understanding.
- Q: How do I use this book to improve my conversations? A: You can use this book as a guide to prepare for difficult discussions. It offers step-by-step strategies to enhance your communication skills.
- Q: Can I use this book for professional development? A: Yes, it is excellent for professional development. It provides tools for handling workplace conversations and negotiations effectively.
- Q: Is this book suitable for couples? A: Yes, it is suitable for couples. It addresses common conflicts in relationships and offers strategies for more productive discussions.
- Q: How should I store this book? A: Store the book in a dry place away from direct sunlight. This will help preserve the quality of the paperback binding and pages.
- Q: Can I lend this book to a friend? A: Yes, you can lend this book to a friend. Just ensure it is returned in good condition to maintain its quality.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you can contact the seller for a return or exchange. Keep the original packaging for a smoother return process.
- Q: Is there a warranty for this book? A: No, there is typically no warranty for books. However, check with the seller regarding their return policy.
- Q: Does this book include exercises or activities? A: Yes, the book includes practical exercises and scenarios to help readers apply the concepts discussed. These enhance learning and retention.
- Q: How long will it take to read this book? A: Reading this book may take approximately six to eight hours, depending on your pace. It's advisable to take notes for better understanding.
- Q: Is this book updated from previous editions? A: Yes, this is the tenth-anniversary edition, updated with new insights and answers to common questions. It reflects current practices in communication.