Title
Difficult Conversations: How to Discuss What Matters Most,New
Delivery time: 8-12 business days (International)
Helps readers work gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. 60,000 first printing. Tour.
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Difficult Conversations'? A: 'Difficult Conversations: How to Discuss What Matters Most' helps readers navigate challenging discussions, such as ending relationships or negotiating for a raise, by identifying key adjustments necessary for effective dialogue.
- Q: Who is the author of this book? A: The author of 'Difficult Conversations' is Bruce Patton.
- Q: What are the key features of this book? A: This book is a used book in good condition, with a hardcover binding and 256 pages.
- Q: When was 'Difficult Conversations' published? A: 'Difficult Conversations' was published on April 1, 1999.
- Q: Is this book suitable for beginners? A: Yes, 'Difficult Conversations' is suitable for anyone looking to improve their communication skills, regardless of prior experience.
- Q: What edition of the book is available? A: The available edition is the third printing (3d ptg.) of 'Difficult Conversations'.
- Q: Can this book help with workplace communication? A: Yes, the strategies discussed in 'Difficult Conversations' are applicable to workplace situations, including negotiations and performance discussions.
- Q: Is this book recommended for personal development? A: Absolutely, 'Difficult Conversations' is highly recommended for personal development, as it provides tools for enhancing communication skills in various areas of life.
- Q: What is the condition of the book? A: The book is listed as new, ensuring it is in pristine condition for readers.
- Q: How many pages does 'Difficult Conversations' have? A: 'Difficult Conversations' contains a total of 256 pages.