Difficult Conversations: How to Discuss What Matters Most,Used

Difficult Conversations: How to Discuss What Matters Most,Used

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SKU: SONG014027782X
Brand: Penguin
Regular price$9.17
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What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this groundbreaking, stepbystep book to turn your difficult conversations into positive, problemsolving experiences.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

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