Title
Difficult Conversations: What To Say In Tricky Situations Without Ruining The Relationship,New
Delivery time: 8-12 business days (International)
Every One Of Us Faces The Need To Speak Up In Difficult Situations At Some Time. We May Not Like Doing It, But Not Speaking Up Usually Makes Matters Worse. So How Do You Communicate To Your Partner That Something They Do Drives You Mad, Without It Ending In A Row? How Do You Correct Or Criticise A Colleague Without Generating Repercussions That You'Ll Regret? How Do You Tell Someone Clearly Of A Decision That You Know Will Cause Disappointment Or Provoke Strong Disagreement? How Do You Handle Conflict? Anne Dickson Tells You How. She Describes A Range Of Difficult Conversations That Frequently Occur In Intimate, Social And Work Situations, And Reveals Simple But Powerful Techniques That Will Help You To Transform The Situation. You'Ll Discover How To: Communicate Directly And Honestly Without Damaging Your Relationships; Keep To Your Point Without Backing Down Or Getting Into A Fight; Initiate A Discussion Without Encountering Resistance Or Attack; Offer Criticism Without Antagonising The Other Person; Manage Your Anxiety And Develop Genuine Confidence In Your Authority; And Much More.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.