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Digital Strategies for Powerful Corporate Communications,New
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The explosion of blogs, social networkingsites, wikis, video sharing sites, and otherpowerful digital communications platformsmay be the biggest gamechanger to impactbusiness since mechanized manufacturing. In todays Web 2.0 world, company stakeholdersincluding employees, customers,and investorsare empowered in waysunimaginable just a few years ago, andtraditional corporate hierarchies areyesterdays news.Rather than attempt to turn back the clockand reassert strict, topdown control overstakeholder relationships, the smartestcompanies worldwide are responding withbold new digital communications strategiesbased on transparency, authenticity, andinclusion, instead of secrecy, artificiality,and exclusion.International corporate communicationsguru Paul A. Argenti provides a lively, uptotheminute review of the Web 2.0 landscapeand analyzes the increasingly central rolecorporate communications plays in virtuallyevery organizational function. Argenti andcoauthor Courtney Barnes advise corporateleaders on how to deploy proven strategiesfor using new and emerging digitalplatforms to Manage brand identity andcompany reputation Build a culture of engagementand transparency Turn stakeholders intocompany evangelists Manage internal communications acrosstime zones and language barriers Recruit and retain the best talent Develop compelling messages based oncustomer and investor needs and desiresArgenti and Barnes provide case studiesillustrating digital communications bestpractices at HP, Southwest Airlines, Sony,Dell, IBM, Starbucks, HBO, FedEx, GE, andother major players.This groundbreaking book will teach youhow to gain real, manageable control overyour organizations communications intodays virtual world.
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