Title
Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations,Used
Delivery time: 8-12 business days (International)
For Bulk order inquiries, please contact huronpublishing@hcg.com American Journal of Nursing 2010 Book of the Year Award Winner!Make Workplace Positivity Pay Off ... For Individuals, Teams and OrganizationsIs it possible to create a positive workforce in negative times?Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first you have to get real about how tough a job in healthcare really is. About the negative things you and your staff members do to make it even tougher.In her book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, eversoslightly sarcastic style after all she was an ER nurse she builds a case for the powerful benefits of a positive workplace. (Hint: better patient service, improved efficiencies and lower employee turnover all make the list.)Funny, inspiring and relatable, Eat THAT Cookie! is packed with realistic, downtoearth tactics leaders can use right now to infuse positivity into their culture.Why hokeyness in the form of giant smiley face cookies and nonegativity days actually works. Readers will learn:How to decree and enforce mandatory fun so that it s really, well, funGuidelines for doing celebrations the right wayStrategies for dealing with queens, poisoners, complainers and other problem peopleHow not to succumb to process paralysisWhy victim thinking is so destructive, and how to eliminate it from the organizationHow to stop judging shoeheel smashers, pants unzippers, and other irritating patientsFor the first 18 years of my career I used to say that if we could just get some decent patients I would love my work! says Liz. But the perfect clientele doesn t exist. And guess what? I can have a good day anyway. I ve found that happiness is a decision anywhere, any time, in any economy.Put the tips in Eat THAT Cookie! into practice, you ll be amazed by the rapid improvements you see in your organization in terms of energy, focus, productivity and yes, happiness.
By changing our most important processes and
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.