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ECommerce Logistics & Fulfillment: Delivering the Goods,Used
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Payment processing, order fulfillment, product delivery, and other backend logistics represent the messiest parts of eCommerce but they are also the most crucial challenges in building customer satisfaction and customer loyalty. In this book, one of the world's leading eBusiness logistics experts covers every element of backend logistics, delivering unprecedented insight for decisionmaking and practical techniques that work. Discover worldclass solutions for 'endtoend logistics': providing order visibility and service continuity from the buy button to the final destination. Learn today's best practices for order processing and customization, payment processing, handling taxation, shipping, tracking, handling customer inquiries, accounting and inventory control, as well as the unique 'reverse logistics' associated with product returns. ECommerce Logistics and EFulfillment includes a complete chapter on global logistics; another on implementing backend databases; and another on testing, implementation, and rollout. It also presents detailed, realworld case studies from the author's extensive consulting experience.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.