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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
To assesses the effect of service delivery and quality on satisfaction of EEPCo customers in Bahir Dar town, the research used 175 customers as representative sample selected through Cluster,Stratified & simple random sampling technique. Questionnaire and interview were the tools used to gather information. SPSS is used to analyze the data. Primary and secondary data was used. Relevant conceptual frame work were summarized to have the theoretical background on the situation under study. The research came up with the following finding: service delivery process and service quality in the corporation are below the expectation of customers. In general, the result also indicated that there is a positive correlation between customer satisfaction and the activities in the two major elements of the study. Thus, Having management vision towards service delivery and quality and supporting those who deal in these activities, Having adequate and skilled manpower that can treat customers and provide appropriate training to these employees and using the today's technology to facilitate the satisfaction of customers are the key means for resolving the problem at hand.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
