Title
Effective Communication Skills (Great Courses) (Trancript Book) Course No. 9331,Used
Delivery time: 8-12 business days (International)
Talk is something you do every day. And your life is literally shaped by it. Many of the decisions you make are decided by talking. You may be in a restaurant asking a waiter for an unusual substitution, urging a service manager to get your car finished sooner rather than later, or trying to sway your significant other toward a particular film or show. Or you might be trying to build more cooperative relationships at the office.No matter why you engage in facetoface talk, though, theres no way to insulate yourself from the dangers of miscommunication. Your ability to use the art of talk to effectively convey who you are and to build solid relationships not only influences the success of your friendships, romantic life, and everyday encounters, but also how you experience your workplace. Studies show that using conversational skills properly in that arena makes you more productive, happier, and less stressed.But the truth is that most of us dont understand nearly as well as we could how conversation really works, whether in the office or out of it, with both parties often having entirely different perceptions of what the words and gestures passing back and forth are meant to convey. Even more important, most of us arent as successful as we could be in making those conversations work better for us. Even when were more skilled at it than the average person, we often give up the opportunity to be even better, leaving a lot of potential success and happiness on the table.Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectivenessespecially by overcoming the psychological and biological hardwiring that too often gets in the way.In 24 mindopening lectures, Professor Dalton Kehoe of Canadas York University brings more than four decades of experience as an awardwinning teacher, author, and successful business consultant to this exploration of whats really going in any conversation you take part in.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is 'Effective Communication Skills' about? A: Effective Communication Skills is a course that explores the dynamics of conversation, helping individuals improve their verbal communication abilities in both personal and professional contexts.
- Q: Who is the author of the course? A: The course is authored by Professor Dalton Kehoe, a recognized educator with over four decades of experience in teaching and business consulting.
- Q: How many lectures are included in the course? A: The course consists of 24 lectures that delve into various aspects of effective communication.
- Q: What are the key benefits of taking this course? A: Participants can expect to enhance their conversational skills, reduce miscommunication, build better relationships, and increase productivity and happiness in their interactions.
- Q: Is the course suitable for workplace improvement? A: Yes, the course is designed to help individuals improve their communication skills in the workplace, leading to better relationships and enhanced productivity.
- Q: What type of binding does the course material have? A: The course material is available in paperback binding.
- Q: When was the course published? A: Effective Communication Skills was published on January 1, 2011.
- Q: How many pages does the course book have? A: The course book contains a total of 358 pages.
- Q: Is this course a transcript book? A: Yes, it is a transcript book for the course titled 'Effective Communication Skills'.
- Q: What type of condition is the book in? A: The book is brand new and in excellent condition.