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Effective Crisis Communication: Moving From Crisis to Opportunity,New
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In this fully updated Second Edition, three of today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 indepth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, 'What now?' and explains how organizations can and should emerge from crisis.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the main focus of 'Effective Crisis Communication'? A: The book focuses on crisis and risk communication, providing theories and practices for effectively managing crises while highlighting the discourse of renewal.
- Q: Who are the authors of this book? A: The book is authored by Robert R. Ulmer and other respected scholars in the field of crisis communication.
- Q: How many pages does this book contain? A: The book contains a total of 264 pages.
- Q: What edition is this book? A: This is the fully updated Second Edition of 'Effective Crisis Communication'.
- Q: What type of binding does this book have? A: The book is available in paperback binding.
- Q: Are there any case studies included in the book? A: Yes, the book includes 15 in-depth case studies that illustrate successes and failures in crisis management.
- Q: What is the publication date of this book? A: The book was published on November 3, 2010.
- Q: What condition is the book in? A: The book is listed as acceptable condition.
- Q: What are the key features of this book? A: Key features include mint condition, same-day dispatch for orders before 12 noon, guaranteed packaging, and no-quibble returns.
- Q: What topics are addressed in the case studies of this book? A: The case studies address core issues such as crisis leadership, managing uncertainty, effective communication, understanding risk, and promoting communication ethics.