Title
Effective Crisis Communication: Moving From Crisis to Opportunity,New
Delivery time: 8-12 business days (International)
In this fully updated Second Edition, three of today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 indepth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, 'What now?' and explains how organizations can and should emerge from crisis.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Related Products
You may also like
Frequently Asked Questions
- Q: What is the main focus of 'Effective Crisis Communication'? A: The book focuses on crisis and risk communication, providing theories and practices for effectively managing crises while highlighting the discourse of renewal.
- Q: Who are the authors of this book? A: The book is authored by Robert R. Ulmer and other respected scholars in the field of crisis communication.
- Q: How many pages does this book contain? A: The book contains a total of 264 pages.
- Q: What edition is this book? A: This is the fully updated Second Edition of 'Effective Crisis Communication'.
- Q: What type of binding does this book have? A: The book is available in paperback binding.
- Q: Are there any case studies included in the book? A: Yes, the book includes 15 in-depth case studies that illustrate successes and failures in crisis management.
- Q: What is the publication date of this book? A: The book was published on November 3, 2010.
- Q: What condition is the book in? A: The book is listed as acceptable condition.
- Q: What are the key features of this book? A: Key features include mint condition, same-day dispatch for orders before 12 noon, guaranteed packaging, and no-quibble returns.
- Q: What topics are addressed in the case studies of this book? A: The case studies address core issues such as crisis leadership, managing uncertainty, effective communication, understanding risk, and promoting communication ethics.