Employee Management And Customer Service In The Retail Industry,New

Employee Management And Customer Service In The Retail Industry,New

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SKU: DADAX047172324X
Brand: Wiley
Sale price$210.06 Regular price$300.09
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Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail managers natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

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