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This multidisciplinary book develops three intertwined themes: the perspective of situated action from cognitive science, a model of social context as a framework for inspiring artifact use and starting from it, and the individual and organizational impact of the new electronic environments of communication. Using plenty of uptodate references from different scientific disciplines such as HCI, computermediated communication, cognitive sciences, social psychology, cultural anthropology and research in decision making, the book challenges older models of communication as information transfer and discusses the new communication environments.
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