Title
Essentials Of Fire Department Customer Service
Delivery time: 8-12 business days (International)
Alan Brunacini 1996 Published Ifsta The First Of Its Kind, This Text Explains The Application Of Commonsense Customer Service Concepts To The Fire Service. Written In A Humorous Conversational Style, Chief Alan Brunacini Of The Phoenix Fire Department Provides The Reader With An Enjoyable Reading Experience And Vital Information On How We Can Better Serve Our Customers. Essentials Of Fire Department Customer Service Is Basic Reading For Every Firefighter, Officer, And Administrator.. Isbn #0879391278 Essentials Of Fire Department Customer Service Published Ifsta
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Essentials of Fire Department Customer Service'? A: The book focuses on applying common-sense customer service concepts specifically to the fire service, offering practical insights for firefighters and administrators.
- Q: Who is the author of this book? A: The author is Alan Brunacini, a respected figure in the fire service known for his expertise in customer service.
- Q: What is the publication year of this book? A: The book was published in 1996.
- Q: Is 'Essentials of Fire Department Customer Service' suitable for all levels in the fire service? A: Yes, it is considered essential reading for firefighters, officers, and administrators alike.
- Q: What type of writing style is used in the book? A: The book is written in a humorous conversational style, making it an enjoyable read.
- Q: How many pages does this book have? A: The book contains 131 pages.
- Q: What condition is the used book in? A: This used book is in good condition.
- Q: What binding type does this book have? A: The book is spiral bound, which allows for easy handling and reading.
- Q: Is there any specific edition of the book? A: This is the first edition of 'Essentials of Fire Department Customer Service'.
- Q: What is the ISBN number for this book? A: The ISBN number is 0879391278.